Hbajii Privacy Policy —
Your data, Our responsibility

Welcome to hbajii. This Privacy Policy explains what information hbajii collects about you, how it is used, and how it is kept secure. We want you to use hbajii with complete peace of mind, which is why our privacy policy is written in plain language rather than legal jargon.

This policy applies to the hbajii website, mobile app, and all our digital services. By using the hbajii platform, you are deemed to have accepted this Privacy Policy.

Feel free to reach out to our support team with any questions or concerns. Protecting your privacy is not just a legal obligation for us — it is our ethical responsibility.

Hbajii collects two types of information from you — what you provide directly, and what is collected automatically while you use the platform. The table below breaks this down in detail:

Hbajii never stores your password in plain text. Passwords are always kept as encrypted hashes.

Hbajii uses your information only for specific, legitimate purposes. We believe your data should never be used beyond what you have been informed about.

• Account management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals successfully.
• Security & Fraud Prevention: To detect suspicious activity and protect your account.
• Legal compliance: To meet legal obligations under KYC, AML (Anti-Money Laundering), and age verification requirements.
• Service Improvement: To analyze usage patterns and improve your experience.
• Responsible Gaming: To identify the risks of excessive gaming and provide appropriate support.
• Customer Support: To resolve your issues quickly and provide support.

Hbajii stores your data on secure servers. All data is protected with AES-256 encryption, and we only retain your information for as long as necessary.

• All data is retained while your account is active.
• Financial transaction records are kept for a minimum of 5 years after account closure — this is a legal requirement.
• KYC documents may be retained for up to 3 years after account closure.
• Support chat data is retained for up to 1 year.
• Once the retention period ends, your data is securely deleted.

Hbajii never sells your personal information to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Partners: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Law enforcement: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Security Partners: Anonymized data may be shared with security experts to help prevent fraud and cyberattacks.
• Business Restructuring: In the event of a company merger or acquisition, data may be transferred, but you will be notified in advance.

Hbajii uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential cookies: These cannot be disabled, as they are essential for maintaining your login session and keeping your account secure.
• Functional cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Anonymized data is collected to understand which features are used most.
• Security Cookies: Used to prevent fraud and bot attacks.

Non-essential cookies can be disabled from your browser settings. However, disabling certain cookies may affect the functionality of some hbajii features.

Under hbajii's Privacy Policy, you have several important rights over your own data. We respect these rights and are committed to upholding them.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can request restrictions on how your data is processed.
• Right to Portability: You can request a copy of your data in a readable format.
• Right to object: You can object to your data being used for specific purposes.

Hbajii strictly does not collect or process data from anyone under 18. Our platform is for adults only, and this is a non-negotiable condition of our privacy policy.

If you become aware that a minor is using hbajii, please notify our support team. Parents and guardians are advised to actively monitor their children's internet activity.

Hbajii uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and improved.

• All data transfers are secured through SSL/TLS encryption.
• Stored data is protected with AES-256-bit encryption.
• Two-Factor Authentication (2FA) is available for your account.
• Servers and databases are subject to regular security audits.
• Accounts are automatically locked when unusual login attempts are detected.
• A dedicated 24/7 security monitoring team is always active.

Hbajii reserves the right to update this Privacy Policy at any time. When changes are made, the revised version will be published on this page and the "Last Updated" date at the top will be changed accordingly.

• For significant changes, a notification may be sent to your registered email.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you disagree with any policy changes, you may request to close your account.
• In the event of a legal dispute, the most recently published version of the Privacy Policy will apply.

We recommend checking this page regularly to stay up to date. If you have any questions about hbajii's Privacy Policy, contact our support team — we're always here to help.